Frequently Asked Questions

Everything you need to know about your vintage shopping experience.

Are your products authentic vintage or modern reproductions?

We specialize in both. Each product description clearly states whether an item is a 'Genuine Vintage' piece (20+ years old) or a 'Retro-Style' modern reproduction.

How do you handle shipping for fragile retro items?

All items are double-boxed and secured with eco-friendly cushioning to ensure they arrive in pristine condition. We provide tracking numbers for all orders within 24 hours of dispatch.

What is your return policy for RetroGoods?

We offer a 30-day return policy. If your item isn't the perfect fit for your collection, you can return it for a full refund, provided it is in its original packaging and condition.

Do you offer international shipping?

Yes, we ship our retro treasures worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

How can I be sure of the condition of a used vintage item?

We use a standardized grading scale (Mint, Excellent, Good, Fair) in every listing. We also provide high-resolution photos of any unique patina or wear to ensure full transparency.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.